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Depositing funds

How do I deposit funds?

To deposit funds into your Regular or ISA accounts you need to transfer funds via bank transfer. The money must be deposited from a bank account that has been verified by us. It is crucial that you enter the correct reference code which can be found in your account.

Please note

You will only be able to deposit funds into your account if you have passed our AML and bank verification checks.

How do I set up a standing order?

You can set up a standing order, using the same steps as a bank transfer. Most banks allow you to choose amounts and frequencies to suit your needs. It is crucial that you enter the correct reference code which can be found in your account.

Please note

A standing order is an instruction from you to your bank and not an instruction Assetz Exchange can control or influence.

How long does it take for the funds to arrive?

Deposits are processed as soon as they are received, including at weekends and bank holidays, and normally take up to 20 minutes to process.

Any deposit of £10,000 or less will be credited to your account within 20 minutes.

Due to anti money laundering requirements any deposit over £10,000 will take 1 business day to be credited due to the additional checks required although we will acknowledge receipt of funds within 20 minutes.

Can I deposit from any bank account?

We can only accept funds deposited from bank accounts we have verified. We do not accept payments by cheque or cash paid over the counter at a bank.

Can I deposit with a debit card?

No. We only accept funds transferred via bank transfer from verified bank accounts.

Where are my deposited funds held?

Funds are held in a client money account in accordance with FCA rules, segregating investor’s funds from Assetz Exchange’s corporate bank account.

Can I see my pending deposits?

You cannot currently see your pending deposits. However, if you email helpdesk@assetzexchange.co.uk we may be able to update you on the progress of your deposit.